8 Nisan 2016 Cuma

Internal Environment- Hard and Soft Controls

Choices around systems, processes, structure, communication, planning, and allocation of resources each represent a potential strength or weakness, as well a source of risks or opportunities. They also may form part of the risk response, including internal controls.

Risk management processes need to fit in with the rest of the organization, and processes for identifying, analyzing, responding to, and reporting on risks are required to operate in such a way that they successfully
manage risks across all elements of the internal environment.

This is particularly useful as a tool for management when trying to bring about change. It also can serve as an indicator that risks and opportunities may arise not just within one area, but as a result of separate components working together.

Hard and Soft Elements (7S):
Hard Elements - Strategy, Structure, Systems
Activities: (Review,inspections, policies, reconciliations, structure, limits, user ID- passwords, physical counts, bank reconciliation).
Soft Elements- Style, Shared Values, Staff, Skills
People: Openness, clarity, competency, expectations, communications.
  • Hard elements are readily grasped and manipulated by management, and soft elements that are much less tangible and more easy to change. For example, it is relatively easy to issue a new strategy or introduce a revised system. However, to make either of these things work requires adjustments to other elements such as skills and shared values, which present a much greater challenge to manipulate.
  • Soft elements are more difficult to change, introduce, monitor, and manage.